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We get a lot of questions about what metrics we use to calculate the vidIQ Score in Vision, our awesome YouTube Chrome extension for brands and creators. The short answer is – a lot! It’s Big Data science, really. The long answer is, everything here:

Watch Time
  • Average Watch Time
  • Views
Metadata
  • Titles
  • Tags
  • Description
Popularity of Creator
  • # of Subscribers
Virality
  • Facebook Likes
  • Facebook Comments
  • Facebook Shares
  • Tweets
  • Reddit
  • StumbleUpon
  • Google+
Recency
  • Age of Video
Engagement
  • YouTube Likes
  • YouTube Comments
  • Subscriptions Driven

Of course, all these metrics aren’t weighted equally – for the curious mind, here’s a live action reenactment of how vidIQ mad scientist/CTO Todd Troxell came up with the vidIQ Score formula:

How Do I Improve My vidIQ Score?

Since the purpose of the vidIQ Score is to judge the likelihood of your video surfacing in YouTube Search, Related Videos, and the Front Page, the best way to improve it is to focus on discoverability. That means Tags, Average Watch Time, Subscribers, Views, how old the video is, and social engagement metrics are mighty important! To improve these metrics, boost your discoverability on YouTube, and increase your Score check out this article by our CEO Rob Sandie on Five ways to organically grow your YouTube audience, sign up for vidIQ, and keep on creating!

For more information on vidIQ Vision check out the White Paper or download the extension here.

October has been a big month for a much-unloved fixture of air travel – the dreaded FAA mandated airline safety lesson that precedes every takeoff. Alas, no matter how many times you’ve learned how to buckle your seatbelt and return your seat back to its full upright position, you’re still obligated to re-learn every time you fly. Luckily some clever aviation brands have taken it upon themselves to relieve their passengers of their woe by snazzing up their videos and unleashing them on the YouTube masses – and they’re really popular.

In the last three weeks alone four airline pre-screening videos accrued 4.7 million YouTube views – the most popular of which, a collaboration between Disney and KLM, nearly topped the vidIQ/Adweek Top 10 YouTube Brand Videos chart last week. These brands are leveraging collaborations and influencers in extraordinary ways in order to drive earned media and build brand equity – all things we’re very fond of here at vidIQ. Watch the videos below, check out their stats, and discover what they’re doing right or wrong.

chart

Air New Zealand’s “Betty White — Safety Old School Style #airnzsafetyvideo”

Betty White’s collaboration with ANZ solidifies this air safety video as an instant classic.

ANZ

Pros:

  • Great number of shares on Facebook and Twitter.
  • Well tagged!
  • Solid, engaging description.
  • Includes an end-card and annotations promoting other content.

Cons:

  • End-card/annotations could be more engaging.
  • No brand engagement with their commenters (proven to improve views by 4X).
  • Could be promoting more links in description.

KLM’s “Disney’s Planes: spectacular pre-screening on board of a KLM plane”

While it’s not a safety video per se, KLM’s pre-screening collaboration with Disney builds awareness for Pixar’s forthcoming “Planes.”

KLM

Pros:

  • Above average Watch Time.
  • Great number of shares on Facebook, Twitter.
  • Well tagged!
  • Good description length.

Cons:

  • No end-card promoting other videos/a CTA!
  • No links in description.
  • No brand engagement with their commenters (proven to improve views by 4X).

Virgin America’s “Safety Video #VXsafetydance”

Virgin proves everything is better with a robot-dance ensemble wearing flotation devices.

Virgin

Pros:

  • Great number of shares on Facebook, Twitter.
  • Well tagged!
  • Solid, engaging description.

Cons:

  • No end-card promoting other videos/a CTA!
  • No brand engagement with their commenters (proven to improve views by 4X).
  • Could be promoting more links in description.

Delta’s “Holiday In-Flight Safety Video”

Delta proves it’s never too early to start advertising Christmas with a creepy human-sized nutcracker.

Delta

Pros:

  • Above average Watch Time.

Cons:

  • No tags! Huge loss of organic traffic because of this.
  • No description! How is your viewer supposed to know what action they should take next?
  • No end-card promoting other videos/a CTA!
  • No brand engagement with their commenters (proven to improve views by 4X).
  • Could be promoting more links in description.

Know any other great airline industry video examples? Let us know in the comments!

Exciting news for YouTube creators, brands, and stats nerds! We have partnered with Adweek to provide weekly YouTube rankings for the Top 10 YouTube Brand Videos and Top 10 YouTube Web Series Videos. Our rankings are based off of top gainers per week by views, and include our vidIQ Score as well as Twitter and Facebook engagement metrics.

If you haven’t already, check out the YouTube chart for August 4th – August 10th!

Screen Shot 2013-08-14 at 12.18.38 PM

We hope you enjoy our new YouTube charts – be sure to check out Adweek.com/VideoWatch every week to see the new rankings!

As we covered in our new Chrome extension announcement last week, success on YouTube is about more than just views. Helping YouTube creators understand what factors contribute to their channel’s success is our #1 priority at vidIQ, which is why today we’re announcing a complete revamp of our analytics suite. Our new customizable Advanced Analytics dashboard helps YouTube creators answer the question: “What are the top things driving watch time on my channel?”

Here are some of the many new features:

YouTube Engagement Analytics Graph

Provides an at-a-glance understanding of YouTube, Facebook, and Twitter engagement data all in one location.

Best Time of Day To Post By Day

We break down the best time of day to post to YouTube for every day of the week, ensuring your channel’s programming schedule is set up to maximize engagement.

Top YouTube Viewer Sources By Watch Time

Drill down into your YouTube watch time metrics by source, including top YouTube and Google search keywords driving watch time, Embed URL watch time metrics, and watch time by country.

YouTube Audience Demographics

Understand the demographic makeup of your YouTube audience by gender, geographic location, and more.

If you haven’t already given vidIQ a spin, get started and start growing your audience!

As viewers continue to flock to YouTube, brands are re-evaluating it as a practical alternative to costly online video platforms. At last month’s Streaming Media East show in New York City, our CEO Rob Sandie was on an expert panel that critiqued YouTube’s cost benefits, built-in audience, established marketing channels, native device compliance, technical features, and discussed YouTube’s platform as a destination for engagement.

If you weren’t able to attend, watch the video below to learn the pros and cons of using YouTube as a video platform and hear which content and distribution strategies YouTube is best suited for.

In addition to the panel, Rob was interviewed by Blip.tv on how vidIQ is helping brands leverage YouTube as a primary home for their audience with our YouTube optimization tools. Watch the video below for the full details.

There has never been a better time to be a brand on YouTube – get started with vidIQ and start growing your audience!

It’s hard to believe, but this week marks YouTube’s 8 year anniversary. In a short time, YouTube grew from relative obscurity to become a video platform with over 1 billion monthly active users, and the 3rd largest social network and 2nd largest search engine in the world. To celebrate we decided to take a trip down memory lane and highlight how the seen-but-rarely-acknowledged YouTube Embeddable Player has changed over the years. So break out your corn cob pipe and monocle, and join us on our trip down memory lane!

YouTube Embedded Player History for 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013

If there’s one thing that the Amy’s Baking Company PR trainwreck proved, it’s that trolls are legion. Nowhere is this more pronounced than in the YouTube comments section, which is famous for its seemingly endless assortment of unsavory characters claiming “First!” post or bashing a video just to elicit a reaction from other viewers or the video’s creator. Seeing their comments section regress into an episode of Jerry Springer is every brand’s nightmare. Today, we’d like to provide some tried and true options in how to deal with YouTube trolls:

1) Don’t Disable YouTube Comments

Faced with the prospect of dealing with illicit commenters, many brands and agencies choose to simply disable YouTube comments rather than playing moderator and dealing with the mess. This, however, is an enormous mistake! Engagement (and especially commenting) is factored heavily in whether your video appears in YouTube Search and Related Videos – if you block YouTube comments you will limit the viral potential of your video and cripple your SEO. In fact, there’s a direct correlation between videos that receive engagement from the owner of the video and views, as well as whether that video is likely to receive additional engagement in the future.

More YouTube comments and more engagement results in more views, more subscribers, more comments, and more engagement

2) Don’t Feed The YouTube Trolls!

Probably the most obvious lesson that the owners of Amy’s Baking Company chose to ignore is the old Internet adage “don’t feed the trolls!” Ignoring a troll is a troll’s kryptonite – as a YouTube creator you should always err on taking the high road and staying out of a good ol’ fashioned flame war. Instead, focus your efforts on the commenters that matter. Identify influential viewers by looking into which commenters have the highest number of subscribers, and then respond to those users. These “influencers” are your most important viewers, and unlike trolls (who usually don’t have many subscribers) are actually worth your time! Many partnerships and cross promotional agreements between channels have been forged within the YouTube comments section, resulting in thousands or even millions of views.

Sort your YouTube comments by reputation and commenter influence with vidIQ

3) Turn The Bad Into Good

Instead of responding negatively to your audience, if you’re going to respond at all try being positive! A perfect example of this in practice can be found in the video Low Calorie Chicken Wraps Recipe by the culinary masters over at Being Fat Sucks. In a previous video, a viewer commented that one of the hosts had an uncanny resemblance to our good friend Severus Snape from Harry Potter. The comment snowballed into a frenzy, and every video with the Snape-ish looking host was spammed with YouTube comments about his appearance. Rather than responding negatively, the creators acknowledged their audience by having the host dress up as Snape in their next video. And guess what, their audience loved it!

4) Set The Tone

Believe it or not, YouTube is a social network. In fact, it’s now the 3rd largest in the world (behind Facebook and Google+)! Adopting Social Media Best Practices will go a long way in setting the tone for your YouTube comments and creating an amazing community around your content. By rewarding constructive commenters with thoughtful responses you’ll create an environment that fosters positivity rather than thrives off the negativity that trolls love. Home Depot is a great example of a company that has done this extremely well. In the example below, a viewer expressed his frustration that Home Depot didn’t provide a link to the second part of the video. Home Depot acknowledged the commenter and replied immediately, currying the favor of their audience and increasing engagement.

Home Depot YouTube comments are an example of the best YouTube comments you can make as a brand

Know of another technique to successfully stymie YouTube trolls? Respond in the comments section below!

Trying to keep up with your YouTube channel’s comments and engage with your community can seem like an uphill battle. To the brands that have pleaded with us to make their lives easier by building YouTube comment moderation and YouTube management tools to satisfy their needs; we hear you! This has been a huge area of focus for us, and we’re making our YouTube tools better every day. Here are some of our powerful features that are making YouTube comment management less of a headache for the enterprise:

Sort Your YouTube Comments By Reputation

No community manager has enough time to respond to every YouTube comment made on a popular video – community managers want a simple way to find their best YouTube comments by the viewer who has the most subscribers. To solve this, vidIQ allows you to sort your YouTube comments by reputation in order to discover and engage with your most influential viewers – these viewers are what we at vidIQ refer to as your Top Influencers. These top YouTube viewers are the ones who you want to connect with and encourage to evangelize your video.

Don't try to respond to every YouTube comment – sort your YouTube comments by reputation and only respond to influential viewers

 

Sort Your YouTube Comments By Time

vidIQ offers advanced comment sorting capabilities that allow you to narrow down your YouTube comments to a specific time period. Rather than having to visit each individual video’s page, vidIQ takes the tedium out of YouTube comment moderation by allowing you to view all of your most recent comments across all of your videos in one convenient location, saving you time.

 

Reply from a Different YouTube Channel

Some of the best YouTube marketers we’ve encountered prefer to reply to comments from a personal channel vs. their brand’s channel in order to reveal the human behind the brand and prevent their brand from engaging in distracting conversations. With vidIQ you can reply to comments from another YouTube account, making YouTube play nice with large brands.

Reply to a YouTube comment from another channel

View All YouTube Comments by a User

Although YouTube already supports threaded / nested comments (which Facebook just introduced for Pages), they don’t provide you with the ability to easily find every comment a viewer has made or a viewer’s YouTube comment history. We do. Knowing the context of a viewers’ comment and whether or not you’ve had other interactions with that user in the past is critical, especially if you have more than one community manager.


See all YouTube comments by a specific user to see the user's comment history

Introducing Real Time YouTube Comment Moderation

To further enable our users to build a community around their content, we recently announced Real Time Updates, which will allow you to use vidIQ’s advanced YouTube comment moderation tools to manage and grow your YouTube audience on a split-second basis. No longer will you need to wait for a YouTube comment notification email to arrive – manage and respond to your YouTube comments in one place with vidIQ’s live comment dashboard.


YouTube real time YouTube comment moderation tool

To learn more about these features and others, visit vidIQ and grow your YouTube audience today!

 

And just like that we’re back from SXSW 2013! During SXSW 2013 interactive, geeks from all walks of geekdom (myself included) descended on Austin like wildebeests at a watering hole. From Matthew Inman of The Oatmeal’s humorous and inspiring keynote on performance anxiety, to a presentation I attended by Thomas Pickens on Developing Meds in Space to Save Lives on Earth, there was an impressive array of discussions on technology and science that spanned every topic imaginable. Trying to document all the sights and sounds of SXSW here would be a nearly impossible feat, so instead I’d like to concentrate on an overarching theme I noticed during my time in Austin; YouTube is the next big thing in social enterprise.

Out of all the panels I went to see, nowhere was this more apparent than at the B2B Social Marketing: Blazing New Trails panel I attended where the VPs and Directors of Social at Salesforce, Xerox, and Cisco spoke about their craft. Since their inception, Facebook and Twitter have dominated the social conversation, so it was interesting to see that a majority of the time spent on this panel (and elsewhere) was around YouTube strategy. At this juncture, it is clear that VPs of Social and CMOs have Facebook and Twitter figured out; social media management software and audience development tools for these platforms have existed for quite some time (I’m looking at you, Buddy Media / Wildfire Interactive!) and the best practices are well documented. However, YouTube is still very much the Wild West, and marketers are scrambling to understand this platform as brands rush to double down on original video content.

For every similarity that exists between YouTube and Facebook / Twitter, there are drastic differences that present unique challenges. Nowhere is this more apparent than in YouTube search, which, if you’re Salesforce, dictates how 60% of your content is discovered, according to Jamie Grenney, VP of Social and Online Video. SEO hasn’t necessarily been a factor in traditional social media marketing, but it has emerged as The Great Differentiator between winners and losers on YouTube. Which is precisely why we are investing heavily in YouTube SEO.

We couldn’t be happier to be innovating in this space at such an exciting time; our tools and best practices act as a democratizing force that empower YouTube marketers and ensure they won’t miss out in the scramble for YouTube. If you haven’t done so already, we encourage you to give vidIQ a go.